Nudge, nudge… say no more!
Addressing the challenge of our particular type of DNA might not win any Nobel Prizes, but missed blood tests – where the patient Did Not Attend for a blood test when expected – could be a significant clinical risk resulting in unnecessary hospitalisation. Or worse.
An optional feature of the new release of TAMonitor+ automatically sends patients a gentle nudge (in the form of a SMS text reminder) 7 days prior to their scheduled test date.
The text will be sent only to patients who ‘opt-in’ to the service. The intention is to reduce the number of DNAs and the consequent cost of calls and letters to reschedule. Activating the service requires a small one-off set up charge and the only ongoing cost is for the texts at 7 pence each – a small cost when offset by savings from the reduction in the number of DNAs.
If you’d like to discuss this further call THERAPYAUDIT on 0800 756 087 or use the Contact Us form.
